Return Policy
Refund & Return Policy — Make Your Cart Go
Last updated: August 25, 2026
We want you to be happy with your purchase from Make Your Cart Go. If something isn't right, please review our return and refund guidelines below.
Return Window
- Items must be returned within 30 days of the original order date.
- Returns requested after 30 days will not be accepted.
Condition of Returned Items
- Items must be returned in their original packaging, unused, and in resalable condition.
- Please include all original tags, manuals, accessories, and inserts.
- Items returned damaged, used, or without original packaging may be refused or subject to a reduced refund.
Restocking Fee
- A 10% restocking fee applies to all approved returns.
- This fee is deducted from your total refund amount.
How to Start a Return
- Contact our support team at Info@makeyourcartgo.com within 30 days of your order date, including your order number and reason for return.
- We will provide return instructions and, if applicable, a return shipping label or address.
- Pack the item securely in its original packaging and ship it back to us.
- Once received and inspected, we will process your refund (minus the 10% restocking fee) to your original payment method within 7 business days.
Shipping Costs
- Original shipping costs are non-refundable.
- Return shipping is the customer's responsibility.
Damaged or Incorrect Items
- If you received a damaged, defective, or incorrect item, please contact us within 5 days of delivery. In these cases, the restocking fee does not apply, and we will arrange a replacement or full refund at no cost to you.
Refund Timing
- Refunds are issued to the original payment method once the returned item is received and inspected.
- Please allow 14 business days for the refund to appear on your statement, depending on your bank or card provider.
Contact Us
If you have any questions about this policy, please reach out to us at Info@makeyourcartgo.com